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SHIPPING & RETURNS

Shipping Policy

Thank you for choosing Warnge for your Indigenous apparel needs. We want to ensure that your order arrives in a timely manner and in perfect condition. Please review our shipping policy below for more information:

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  1. Order Processing Time: Once your order is placed, please allow 1-3 business days for order processing. During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience and understanding.

  2. Shipping Method: We use Canada Post for all our shipments, utilizing their Standard Delivery service. This allows us to offer reliable and cost-effective shipping to our customers.

  3. Delivery Times: The delivery times for Standard Delivery may vary depending on your location within Canada. As a general guideline, please allow 3-7 business days for delivery after the order has been processed. Please note that delivery times are estimates and may be subject to unforeseen delays beyond our control.

  4. Shipping Costs: Free

  5. Lost or Damaged Shipments: We take great care in packaging and shipping your order. However, in the rare event that your shipment is lost or arrives damaged, please contact our customer support team at support@warnge.com immediately. We will work with you to resolve the issue and ensure that you receive a replacement item promptly.

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Warnge values your satisfaction and strives to provide a seamless shipping experience. If you have any further questions or concerns about our shipping policy, please reach out to our customer support team. We are here to assist you and make your Warnge shopping experience a positive one.

Return & Exchange Policy

Return Policy: At Warnge, we strive to provide you with high-quality apparel that celebrates Indigenous culture. We understand that sometimes exchanges may be necessary, and we are here to assist you. Please carefully read our return policy outlined below:

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  1. Exchanges Only: We do not accept returns for refunds. We offer exchanges for products of equal or lesser value within 30 days of the original purchase date. If you wish to exchange an item, please contact our customer support team at support@warnge.com to initiate the exchange process.

  2. Customer Responsibility: Customers are responsible for all expenses associated with returning the item(s) for exchange, including shipping costs. We recommend using a trackable shipping method to ensure that the returned item reaches us safely.

  3. Replacement Process: Once we receive the returned item, we will inspect it to ensure it is in its original condition. Upon approval, we will promptly process and ship a replacement item to you. Please note that exchanges are subject to product availability.

  4. Lost or Damaged Products: We track all shipments to minimize the risk of lost or damaged products. In the unlikely event that your item is lost or arrives damaged, please contact our customer support team immediately. We will investigate the issue and provide you with one replacement item at no additional cost.

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At Warnge, we are dedicated to your satisfaction and want you to enjoy your apparel to the fullest. If you have any further questions or need assistance regarding our exchange policy, please do not hesitate to reach out to our customer support team. We are here to help you navigate the exchange process and ensure that you are delighted with your Warnge experience.

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